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OHQ's records are enough proof of a cost that is payable unless they are shown to be wrong. Customer will certainly use its practical endeavours to notify OHQ of any type of invoice disagreement within fourteen (14) days of invoice of an invoice, following the process detailed in Area 15. If Consumer conflicts a billing, the billing needs to remain to be paid on schedule however OHQ will certainly credit or reimburse Client if it is later sensibly identified by OHQ or pursuant to the conflict resolution process detailed in Area 15 that the invoice was wrong and the Customer is entitled to a debt or reimbursement.
Such alterations may consist of, without constraint, changes to the quantities of the Registration Charges or Use Costs for OHQ Paid Services, modifications to the usage allowances consisted of in the Rates Strategies, and discontinuation of Pricing Strategies. (a) Each such modification will certainly take effect after affordable development composed notice is given to Consumer (as an example, by being uploaded to the OHQ Internet Site), other than that any such alteration that affects a Selected Paid Solution will relate to Consumer starting at the start of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ supplies notification of such modification to Customer in accordance with Section 16.8.
If Customer does not terminate its use any affected Selected Paid Service before the reliable day of such modification, Client will certainly be regarded to have agreed to such modification relative to such Selected Paid Solution. (b) If a Prices Plan picked by Client is stopped, OHQ will certainly give Customer with reasonable development notification of no much less than thirty (30) days and Client will certainly be offered the option of selecting a brand-new Pricing Strategy from then-current rates strategies offered by OHQ.
For evasion of doubt, this paragraph does not relate to adjustments to the Rate Listing, which are addressed in Section 7 (cheap virtual answering service).1. Client represents that all details offered by Client and its callers to OHQ (including, without restriction, all call information and information regarding Customer's Charge card) is exact, up-to-date and full at the time it is given to OHQ
Customer must at all times follow all regulations, regulations, criteria and codes appropriate in connection with its use of OHQ Offerings and the Client's supply of its product or services to its callers. Consumer will certainly not make use of any OHQ Offerings to participate in, or to motivate or help others to take part in, any kind of prohibited or fraudulent activities.
If a brand-new Paid Service Term begins earlier than three (3) days after such email is sent out, Customer will incur the relevant Registration Charge for the brand-new Paid Solution Term (the ""). The efficient day of such discontinuation will be either (i) the Requested Discontinuation Date, or ought to Consumer not mention an Asked for Discontinuation Day, (ii) the last day of the Final Paid Solution Term.
Where Client ends pursuant to this Area 10.1(b): (i). The Subscription Costs that have been pre-paid will certainly be maintained and the OHQ Offerings available to Client till the last day of the Last Paid Solution Term (subject to reinstatement charges under condition 10.3(e)) and the unused equilibrium of the Prepaid Use Credit scores will certainly be kept by OHQ for future usage by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).
(b) Following discontinuation of any type of OHQ Service, OHQ will not be responsible in any type of method for addressing telephone calls, taking or delivering messages, or performing any type of various other tasks in connection with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might end Consumer's Account and Consumer's accessibility to the Account.
(e) Adhering to discontinuation of any type of OHQ Solutions, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Providers, OHQ may call for that Customer pay a reinstatement cost of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details collected by OHQ from Client and its callers may be made use of, divulged and shared by OHQ in accordance with OHQ's privacy plan as readily available on the OHQ Internet Site ("") and as might be changed once in a while.
The Controller hereby designates the Processor with respect to processing tasks undertaken in the course of the arrangement of assistant services. OHQ and Customer recognize and agree that the Cpu undergoes the complying with responsibilities: The Cpu shall abide by the pertinent Data Defense Laws and need to: (a) just act on the written directions of the Controller and make sure those acting under their authority do the exact same; (b) make certain that people refining the information undergo a responsibility of confidence; (c) utilize its finest efforts to protect and protect all individual information from unsanctioned or illegal handling, including (however not limited to) unintentional loss, damage or damages; (d) make sure that all handling satisfies the demands of the GDPR and relevant Information Security Legislation; (e) guarantee that where a Sub-Processor is used, they: just engage a Sub-Processor with the previous approval of the Controller; educate the Controller of any type of intended changes worrying Sub-Processors; they carry out a created contract including the very same data security commitments as set out in these Terms; recognize that any kind of failure on the part of the Sub-processor to abide by the Data Protection Laws, the Processor continues to be completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in offering subject accessibility and allowing information subjects to exercise their rights under the Information Defense Regulations.
The Controller will carry out sufficient and proper onboarding and due persistance look for all Processors, with a complete analysis of the required Information Defense Legislation demands. The Controller will verify that the Cpu has ample and documented procedures for information violations, data retention and information transfers in position. The Controller shall acquire evidence from the Processor as to the: (a) confirmation and dependability of the workers used by the Cpu; (b) any kind of certifications, accreditations and policies as described in the onboarding process; (c) technological and operational measures utilized in safeguarding the Personal Information; and (d) procedures in location for enabling data subjects to exercise their civil liberties, consisting of (but not limited to), subject access demands, erasure & correction treatments and restriction of processing measures.
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